Create your player identity
Sign in, open the three-dot menu, choose Profile & settings, and add your public name, Free Fire nickname and profile photo.
Profile settings →Player guide · Game Hub UG
KNOW
WHAT TO DO.
Everything from finding your Free Fire UID to receiving room details, explained in the order you actually use it.
Tournament workflow
REGISTER WITHOUT GUESSING.
Find and verify your UID
In Free Fire, tap your avatar in the top-left of the lobby. Copy the digits beside UID and take a screenshot showing the UID and nickname together.
UID verification →Register on the event
Open Events, choose a tournament, read its overview and rules, then select Register. Squad tournaments ask you to choose an eligible squad.
Available events →Return for check-in
Your place is not fully ready until check-in. When the event window opens, the notification dot and Competition Alerts tell registered players to check in.
Competition alerts →Get room details safely
After check-in, go to My Events. Room credentials appear only when staff releases them and only for eligible checked-in competitors.
My Events →Build your record
Published placements and points appear in Rankings, History, and your public profile. Open Support Tickets for registration, room, reward, result, squad, UID or website help.
Support tickets →Free Fire identity
WHERE IS MY UID?
Your UID is the number shown on your Free Fire profile. Game Hub requires the exact 12 digits shown there. Your Free Fire nickname is limited to 12 characters here.
- Copy the UID; do not type spaces or letters.
- Keep both UID and nickname visible in the proof image.
- Do not upload passwords, email codes or payment details.
Squad competition
CAPTAINS & ROSTERS.
Create or join a squad from the Squads page. A captain can open Manage Squad to edit details, accept requests, remove members and transfer captaincy.
- Use Public view to see the roster as other players see it.
- Only approved, active, eligible squads can enter squad events.
- The registered roster is recorded for tournament administration.
Phone & computer app
INSTALL GAME HUB
Install the PWA for faster access and app-style use. No app-store download is required.
- Open Game Hub in the browser.
- Tap the ⋮ menu.
- Choose Install app or Add to Home screen.
- Confirm Install.
- Open Game Hub in Safari.
- Tap the Share button.
- Choose Add to Home Screen.
- Tap Add and open Game Hub from the Home Screen.
- Open Game Hub in Chrome or Edge.
- Click the install icon in the address bar, or open the browser menu.
- Choose Install Game Hub UG.
- Confirm Install.
On iPhone/iPad, open the installed Home Screen app before enabling push notifications.
Common questions
IF SOMETHING LOOKS WRONG.
I registered. Why can I not see room details?
You must check in during the event's check-in window, and staff must release the room. Open My Events to see your exact status.
Why does the event say registration is closed?
The event status and its registration opening/closing dates must both allow registration. The event page now explains which condition is blocking you.
What can I submit through Support Tickets?
Use Support Tickets for registration, check-in, rooms, rewards, incorrect results or rankings, squads, UID/account help and technical website problems. Choose the closest category, explain what happened and add proof when possible. Staff status and responses stay under My tickets.
Where do announcements and direct messages appear?
Official live announcements are on the Home noticeboard. Personal messages and registered-event reminders are under Notifications in the three-dot menu.
How do I manage my squad?
Open the three-dot menu, choose Squads, then use Manage Squad on a squad where you are captain.